Terms of Service

Effective: August 28, 2025

These Terms govern your access to and use of ClubTrackr, including the Tenant Portal and support tools. By using ClubTrackr, you agree to these Terms.

Accounts & roles

  • Tenant admins/owners control membership and roles (owner, admin, viewer).
  • You’re responsible for safeguarding credentials and for actions under your account.

Acceptable use

  • No unlawful, harmful, or abusive activity.
  • No attempts to breach security or disrupt the service.
  • No sensitive personal data in free-text fields or attachments unless strictly necessary.

Issues vs. change requests

Issues (bugs): defects relative to intended behavior. Change requests: new features or behavior changes. We may triage reported items and reclassify them as change requests when appropriate.

Fees & billing

Where pricing applies, fees and scope are defined in your agreement or SOW. Change requests may be scoped and billed separately unless covered by an agreement.

Intellectual property

ClubTrackr and related materials are protected by intellectual property laws.

Privacy

Use of ClubTrackr is subject to our Privacy Policy, which explains how we collect and handle information.

Availability & changes to the service

We strive for high availability but do not guarantee uninterrupted service. We may modify or discontinue features with notice, and adhering to agreements.

Termination

You may stop using the service at any time. We may suspend or terminate access for breach of these Terms or if required by law. Upon termination, certain provisions survive (e.g., IP, disclaimers, limitation of liability).

Disclaimers

The service is provided “as is” or is customized per agreements. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the maximum extent permitted by law, ClubTrackr will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenues, or data.

Governing law

These Terms are governed by the laws of your primary operating jurisdiction in the United States (unless otherwise specified in your agreement).

Changes to these Terms

We may update these Terms. We’ll post the new date at the top and, when appropriate, provide additional notice. Continued use after changes means you accept the updated Terms.

Contact

Questions: support@clubtrackr.com